Question 1

What is a hard money loan?

Accepted Answer

A hard money loan is any loan secured by a “hard asset” like commercial or residential real estate. It is sometimes called a bridge loan, private capital loan or private loan. A hard money loan is a first mortgage on investment real estate. A hard money lender looks to the property as the primary collateral as opposed to the borrowers credit score or other factors. A hard money loan is an alternative to a traditional bank loan.

Question 2

What is your min/max loan amount?

Accepted Answer

We lend from $50k to $20 million, depending on the property type, location, loan to value, etc.

Question 3

Why use a hard money loan?

Accepted Answer

A hard money loan is used for various reasons. The number one reason is time. The loan needs to close quickly for whatever reason. Our average close time is 5-10 days (depending on property, location, etc…). Hard money loans can also be utilized when conventional financing is not an option including credit scores, income statements, etc…

Question 4

How do I set up the app?

Accepted Answer

1️⃣ Log In
Open the Hornet App on your mobile device and sign in with your username and password.
2️⃣ Enter Your Verification Code
Once logged in, enter the 6-digit code sent to your registered phone number to verify your identity.
3️⃣ Enable Push Notifications
After logging in, you’ll see a task prompting you to enable push notifications. Simply tap the task or go to your settings page to turn them on.
📌 Tip: Make sure notifications are allowed in your device settings so Hornet can send important alerts.
4️⃣ Unlock OneTap Authentication
Once push notifications are enabled, OneTap Authentication will be unlocked. Just toggle it on to enjoy fast, one-tap logins whenever you access your Hornet portal.
🚀 That’s it! You’re all set for a seamless login experience.

Question 5

I can’t log in. What should I do?

Accepted Answer

• Ensure you’re entering the correct credentials.
 • If using 2FA, verify the code is correct and not expired.
 • Reset your password via the Hornet Portal. (https://secure.hornet.capital/login)
 • If the issue persists, contact Hornet Support at support@hornetcapital.com.()

Question 6

The app isn’t generating codes.

Accepted Answer

• Make sure your device time is set to automatic.
 • Restart the app and try again.
 • If the issue persists, reinstall the app.

Question 7

I lost my device. How do I recover my access?

Accepted Answer

Use a backup login method or contact Hornet Support for account recovery.

FREQUENTLY ASKED QUESTIONS

Hornet Capital has a long history of providing quality hard money loans, gap loans, and bridge loans. 15 years providing solutions.

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